AI engineering and advisory, Nashville

We build AI workflows your team can run.

MatrixFlow figures out where AI is worth using in your business, teaches your team to use it well, and builds the workflows so you can run them without us. Healthcare and veterinary teams get the same work with HIPAA on AWS built in.

A prior authorization workspace built by MatrixFlow, shown with synthetic demo data
A healthcare operations workspace we built, shown with demo data. Open the demo

Top Rated Plus on Upwork. Client reviews across data, reporting, and AI work, quoted here as written.

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What we do

First we help you decide what to build. Then we build it.

Most companies know they want AI in their business. Fewer know what to build first or how to tell whether it is working. We help with both.

Advise

We look at how your business runs and tell you where AI will pay for itself and where it will waste your money. You get a short, plain list of what to build first.

  • Where AI fits
  • What to build first
  • What to leave alone

Train

We teach your people to get real work out of the tools they already pay for. Hands on sessions built around your documents, your inbox, and your spreadsheets, not generic demos.

  • Working sessions
  • Reusable prompts
  • Guardrails for staff

Build

We build the workflow and hand it over so your team can run it without us. That can mean pulling facts out of documents, drafting summaries for someone to review, routing work to the right person, or an assistant that answers questions from your own files.

  • Document extraction
  • Review queues
  • Assistants over your files

We use Python and SQL on AWS and Snowflake, Tableau for reporting, and plain English for everything we write down.

Real work

Three things we have actually built.

Two are named clients with real numbers. One is a product of our own, in private beta. Nothing here is a mockup.

Clinical laboratory

Theriome

~80%

lower report infrastructure cost

A report process that sent patient data to an outside AI service was rebuilt to run inside Theriome's own AWS account. The system generates each report, a scientist approves it before it goes out, and patient information never leaves their environment.

Read the case study
The same visit chart on a tablet held upright, in one column with the navigation along the bottom. Private beta, fictional demo data.
The same visit chart on a phone, with buttons to dictate a note or record the full visit and the vitals filled in. Private beta, fictional demo data.

Veterinary software

Ark

Private beta

phone, tablet, and desktop

Ark brings scheduling, records, billing, inventory, and clinical documentation into one platform. Doctors chart from a phone, tablet, or desktop with live dictation, then review and approve every note.

Explore Ark

Reporting and data

Simply O3

10+

tools connected into one reporting layer

We consolidated ten plus software tools into one data foundation and one dashboard layer leadership could use to run the business, with 25 core metrics in a shared view and an estimated 128 to 168 manual reporting hours saved a year.

Read the case study

Healthcare and veterinary

Regulated work is where we started.

A clinical laboratory, a veterinary platform, and clinicians on the team. When patient data is involved we build inside your own AWS account and write the HIPAA documentation ourselves.

  • Encryption at rest and in transit, with keys managed in AWS KMS
  • Role based access with audit trails, no shared credentials
  • Patient identity kept separate from clinical data until it is needed
  • HIPAA documentation written by us, not pasted from a template
Savina Kimbrough, MSN, FNP BC

Savina Kimbrough, MSN, FNP BC

Board certified nurse practitioner. She reviews every healthcare workflow from the side of the people who will use it.

Dr. Carla Germano, VMD

Dr. Carla Germano, VMD

Practicing veterinarian. Her clinic workflow perspective shapes Ark, our veterinary practice platform in private beta.

What clients say

In their words.

Public Upwork reviews, quoted exactly as written.

“Ben was a breath of fresh air; he provided solutions in an easy approach. He took a very complicated legacy process and with a snap of his fingers redesigned, faster, better, and more usable. Thanks Ben!”

Upwork client review, data transformation and database build

“Ben is very responsive, knowledgeable, and honest. He has been awesome to work with and I will continue to use his services for my software needs.”

Upwork client review, ETL engineering

“Ben was extremely friendly, a great communicator and hit the mark on exactly what we needed him to build. Would highly recommend.”

Upwork client review, data scraping build for event software

“Awesome to work with, very quick to understand requirements, and great at follow up.”

Upwork client review, Tableau report development

Tell us what you are trying to do with AI.

Send a short note about your business and the work you would like to get off your team's desks. You will hear back within one business day, and you can pick a time to talk from there.