Services

Three ways to work with MatrixFlow.

We advise, train, or build. Each one stands on its own, and every engagement starts with a short call followed by a written plan you can say no to.

What we do

Advise, train, build.

Pick the one you need. Most companies start with advice or training and come back for a build once they know what they want.

01

Advise

Know what to build first.

We spend time with the people doing the work, look at the documents, inboxes, and spreadsheets that eat their day, and tell you plainly where AI will pay for itself and where it will waste your money.

What you get

  • A short written plan, not a slide deck
  • The two or three workflows worth automating first
  • What each one needs from your team and your data
  • Where AI should not be used yet, and why
02

Train

Get real work out of the tools you already pay for.

Hands on working sessions are built around your own documents and tasks. Your team leaves with prompts they can reuse, a few guardrails, and a clear idea of what the tools are good at and where they fail.

What you get

  • Working sessions on your real tasks, not demos
  • A short written guide your team can keep
  • Guardrails for sensitive information
  • A follow up session once people have used it
03

Build

A workflow your team can run without us.

That can mean pulling facts out of documents, drafting summaries for a person to review, routing work to the right people, or an assistant that answers questions from your own files. We build it in your own cloud account, test it before it ships, and hand it over with documentation.

What you get

  • A working system in your own AWS account
  • A human review step wherever the output matters
  • Documentation and a handoff session
  • Support after launch when you want it

When it is not just one workflow

All three offers at once, and help getting the team to work differently.

Some owners have a longer list than one workflow. The staff know the work, but it runs on habit and memory. The software is a patchwork nobody chose on purpose. Leadership wants AI in the mix and nobody on the team has used it for real. That is one engagement, not three, and it gets one point of contact.

We start by mapping how the practice actually runs, visit by visit and task by task, and decide which problems are worth solving with software and which are not. We build those pieces, train the staff on them, and write it all down. Frank Adamsky, our executive advisor, works with the owners and managers on who owns what, how the team communicates, and the management habits that make the change last.

Who is at the table

  • We map the workflows, build the tools, and write everything down.
  • Our executive advisor works with the owners and managers on execution.
  • For healthcare practices, a nurse practitioner on our side reviews the clinical workflows before anything changes.

It runs in the same three steps as any other engagement, and you can stop after the plan.

Meet the team
“What started as just a dashboard opened my eyes to all the other ways we can automate the business. It's been eye-opening.”
Joe Hamilton, Simply O3

How an engagement runs

Three steps, and you can stop after any of them.

No discovery phase that runs for months and no slide deck. You will know what we think and what it costs before anything starts.

  1. 01

    Talk

    A 30 minute call. You describe the work that takes up your team's time, and we tell you whether AI is the right tool for it.

  2. 02

    Plan

    You get a short written plan that covers what to build first, what it will take, what it will cost, and what we need from you. You decide whether to go ahead.

  3. 03

    Build or train, then hand over

    We do the work, you see it running on your real data, and you get the documentation and the keys. We stay available afterwards, and your team can run it without us.

For the technical reader, we work in Python and SQL on AWS and Snowflake, with Tableau for reporting. Everything is written down so your team can run it after we leave.

Healthcare and veterinary

The same three offers, with HIPAA on AWS built in.

Clinical labs, practices, and veterinary teams get the same advise, train, and build work, with patient data kept inside your own AWS account and a clinician on our side reviewing the workflow.

Questions

Things people ask first.

What does MatrixFlow actually do?

We do three things. We look at how your business runs and tell you where AI is worth the money. We train your people to get real work out of the tools they already pay for. We build the workflows ourselves, then hand them over so your team can run them without us.

Do you only work with healthcare companies?

No. Healthcare and veterinary work is where we started and where our deepest proof is, but the same approach works for any company where documents, inboxes, and spreadsheets take up staff time.

What does a first conversation look like?

A 30 minute call where you describe the work you want help with. If there is a fit, you get a short written plan covering what to build first, what it will take, and what we need from you. There is no slide deck.

How do you handle patient data and HIPAA?

Healthcare builds run inside your own AWS account, with encryption, role based access, audit trails, and patient identity kept separate from clinical data. We write the HIPAA documentation ourselves, and we have served as a client's security officer.

Do I need a technical team on my side?

No. Most clients have an owner or an operations lead and nobody technical. We write everything down in plain English and hand over systems a non technical team can run.

How much does it cost?

The first call is free. Advise starts at $1,500, and that fee is credited toward a Build if you move forward within 60 days. Builds start at $7,500 and are quoted at a fixed price in the written plan, so you know the full price before any work starts.

Start with the work that costs your team the most time.

Send a short note and you will hear back within one business day. Or email hello@matrixflow.io.