Healthcare

AI and data work that keeps patient information where it belongs.

Clinical labs, practices, and specialty clinics. We build inside your own AWS account, keep a person in the loop wherever the output matters, and write the HIPAA documentation ourselves.

Delivered

A lab's report process, rebuilt inside its own AWS account.

Theriome's practitioner ordered metabolomics test moved through ordering, intake, shipping, lab data, scoring, scientific review, and delivery. MatrixFlow connected all of it into one workflow, with patient identity separated from lab data throughout.

If you want something done correctly, use MatrixFlow.
Alex Mohr, PhD, Theriome
Read the full case study
~80%
reduction in report generation infrastructure cost
6
workflow stages connected into one operational system
1
operational key tracking each test end to end
Full
formal transition with documentation, runbooks, and credential rotation

What we build

Three kinds of healthcare work, all with a human review step.

We apply the same advice, training, and build work to the workflows that take up a clinical team's day.

Documents and reports

Pull the facts out of intake forms, referrals, and lab files, and generate consistent reports inside your own account, with a clinician or scientist approving each one before it goes out.

Intake and routing

We structure intake so it lands in the right queue, route follow up to the right person, and give everyone a status they can see without asking three people first.

Reporting and data pipelines

We build one governed data foundation instead of a pile of exports and spreadsheets, and leadership and staff get dashboards built on AWS and Snowflake.

Good fit for:Clinical and diagnostic laboratoriesPhysician practices and specialty clinicsHealthcare operators with messy intake, review, or reporting work

When the whole practice needs to change

All three kinds of work at once, with leadership at the table.

Some practice owners have a longer list than one workflow. The staff know their work, but the office runs on habit, the software is a patchwork, and they want AI in the mix. We run that as one engagement with one point of contact, and our executive advisor works with the owners and managers so the new way of working lasts.

How that engagement runs

Security

Built to hold up under an audit.

Security is part of the design, not a checklist at the end. For PHI scoped workloads MatrixFlow designs HIPAA aligned systems with role based access, audit trails, encryption, and BAA covered infrastructure where required.

  • Encryption at rest and in transit

    AES 256 storage, TLS 1.2+ transport, KMS key rotation across all sensitive workloads.

  • Role based access control

    Granular permissions scoped to user, role, and location. No flat access. No shared credentials.

  • Audit ready access patterns

    MatrixFlow designs PHI scoped workloads so access, changes, and exports can be tracked and queried, with audit trails retained per the applicable compliance window.

  • Segregated PHI architecture

    PHI is separated from general PII, and BAA covered infrastructure and approved processors are used when a workload requires PHI handling.

BAA
Ready Architecture
AES 256
Encryption
U.S.
Data Residency

Live demo

See the kind of workspace we build.

The public demo shows a prior authorization workspace that covers intake, AI extraction, policy match, submission, payer review, and resolution, with a clinical review step before anything goes to a payer. It uses synthetic data only.

A prior authorization workspace built by MatrixFlow, shown with synthetic demo data
Fictional practice and payers. No real patients, no real PHI.Open the demo

Tell us where the patient data is getting stuck.

Intake, review, reporting, or a process that is quietly sending data somewhere it should not go. Send a note and you will hear back within one business day.